Administrative, Operations, and HR Associate

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Summary/Objective
The Administrative, Operations, and HR Associate will provide financial, administrative, and operational support to the Chief Operations Officer (also serving as Chief Financial Officer and Director of Human Resources).  This role combines fiscal responsibility, office coordination, and customer-focused communication to facilitate smooth operations and strengthen relationships with employees, tenants, clients, vendors, and other key contacts.  The position requires discretion in handling sensitive information, adherence to various compliance standards including HIPAA, and the ability to manage multiple priorities while maintaining a collaborative, reliable, and solution-oriented approach to support daily operations and organizational initiatives.

Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Supports financial and administrative operations by assisting with accounts payable and receivable, payroll processing, month-end closing activities, budgeting and forecasting support, data entry, research, file maintenance, and related tracking and monitoring tasks as assigned by the Director of Operations
• Assists with the processing and administration of licenses, permits, and contracts, ensuring accurate documentation, tracking, and record maintenance
• Serves as a liaison between employees, tenants, clients, vendors, and service providers, facilitating communication, responding to inquiries, and coordinating administrative and operational needs
• Performs clerical and administrative support functions to maintain efficient office operations, including scheduling and calendar management, responding to internal and external telephone and electronic inquiries, drafting correspondence, preparing reports, and managing document handling and filing
• Provides prompt, accurate, and professional customer-focused responses to tenant inquiries, and assists with lease agreements, rent payments and collections, complaint resolution, service requests, and dispatching work orders
• Complete HR administration tasks including benefits enrollment, workers' compensation documentation, disability and insurance claims.
• Support all UM and UMACO initiatives
• Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
• Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
• Maintain consistent, reliable and regular in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support client interactions
• Perform other duties or projects as needed

Competencies

• Mathematical literacy
• Computer literacy
• Communication literacy
• Integrity and professionalism
• Problem solving
• Organizational skills
• Ability to prioritize
• Goal oriented
• Results driven

Required Education and Experience

• Bachelor’s degree or actively pursuing a bachelor's degree
• Proficiency in Excel

Preferred Education and Experience

• Bachelor’s degree in a related field
• One year experience with QuickBooks
• One year experience working with database systems, including data entry and record maintenance

This full-time position is performed in our Central Business Office located in Downtown Wilmington, Delaware. This is not a remote position.

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Healthcare Sales and Marketing Representative

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United Medical, LLC is a full-service healthcare organization, promoting healthier communities by changing practices and behavior to enhance efficient population management. The Healthcare Sales and Marking Representative is responsible for increasing sales revenue by identifying new clients, developing new and existing relationships with medical professionals and provide business solutions in order to achieve desired patient outcomes and maximize business growth.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for building and maintaining business relationships with new and existing providers within the Accountable Care Organization.
• Identify patient/client/practice needs and deliver on sales opportunities accordingly
• Execute sales initiatives designed to exceed established provider’s practices and surgical center’s patient volume and strategic business initiatives
• Continuously monitor and provide market analysis, competitive pricing and needs of local physicians and surgeons in order to meet or exceed sales goals
• Develop and present sales presentations to multiple physicians and decision makers
• Support all UM and UMACO initiatives
• Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
• Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
• Maintain consistent, reliable and regular in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support client interactions
• Perform other duties or projects as needed

• Bachelor’s degree in a related field
• One year of experience working in healthcare or a related position
• Medical / Surgical industry knowledge
• Knowledge of anatomy / physiology
• Knowledge of surgical procedures
• Demonstrated sales and negotiation skills
• Strong business acumen
• Valid Driver’s License

This full-time position is performed in our Central Business Office located in Downtown Wilmington, Delaware. This is not a remote position.

Apply Now »